RC
Rodney C

1 reviews | Active since Jun 2011

04 Apr 2019, 17:01

Never ceases to amaze

Have tried to cancel my Helirescue subscription with this company... Done the necessary completion of information required by them and submitted and now silence from them.. They obviously try to keep you locked in... What other medical insurance type company has your payment record posted on your credit profile... Must be desperate for business......... Cancel my subscription and send me confirmation thereof.

0
Replies (3)
The Unlimited
The Unlimited's reply04 Apr 2019, 17:43
Official
Hi Rodney C, 

We will give you a call first thing tomorrow morning to assist you with your request. 
The Unlimited
The Unlimited's reply05 Apr 2019, 08:21
Official
Hi Rodney C
We really want to help you with your request, however, we're unable to access your details. Please email us your contact number on ***. 

The Unlimited
The Unlimited's reply05 Apr 2019, 09:39
Official
 Hi Rodney C, 

Thanks for taking our call today. As an authorized financial services provider, we are obligated to report to TransUnion so we can ensure all our customer's details are correct. You do not owe us any money! We only have month to month memberships and because of this, we will not affect a credit scoring or be able to blacklist a customer. As requested, your Heli Rescue Plus policy has been cancelled and this confirmation has been SMSed to you. If there’s anything else we can do to help you, please pop us a message below and we will give you a call.