MN
Margaret N
1 reviews | Active since Feb 2021
09 Feb 2021, 13:15
Need help
Good day I need help I have a policy and they did not pay out yet I send all the documents but they still looking for diagnosis dates but I send it to them. Can someone help me pleas.
Helpful (0)
Replies (3)0
Replies (3)
The Unlimited's replyOfficial
09 Feb 2021, 15:35Hi Margaret,
We`re concerned to hear that we haven`t paid out your claim after you have submitted all the documents. One of our team had been trying to contact you to assist you with your claim and unfortunately, we were unable to reach you. Please may you provide us with a convenient time we can call you and assist you.
We`re concerned to hear that we haven`t paid out your claim after you have submitted all the documents. One of our team had been trying to contact you to assist you with your claim and unfortunately, we were unable to reach you. Please may you provide us with a convenient time we can call you and assist you.
The Unlimited's reply09 Feb 2021, 15:35
Official
Hi Margaret,
We`re concerned to hear that we haven`t paid out your claim after you have submitted all the documents. One of our team had been trying to contact you to assist you with your claim and unfortunately, we were unable to reach you. Please may you provide us with a convenient time we can call you and assist you.
We`re concerned to hear that we haven`t paid out your claim after you have submitted all the documents. One of our team had been trying to contact you to assist you with your claim and unfortunately, we were unable to reach you. Please may you provide us with a convenient time we can call you and assist you.
MN
Margaret N's updateReviewer Update
09 Feb 2021, 15:45Wow how nice of them same storie everytime if I phone ask them even today they are not allowed to make phone calls out I ask them to send a email to the doctor no they say they not allow to do that I've been dealing with policy far quite some time now but unlimited takes the cake for there lies but it's fine I went into the policy so it's time for them to pay me out it's been to long now my husband passed away in may 2020 thre service is bad.
MN
Margaret N's update09 Feb 2021, 15:45
Reviewer Update
Wow how nice of them same storie everytime if I phone ask them even today they are not allowed to make phone calls out I ask them to send a email to the doctor no they say they not allow to do that I've been dealing with policy far quite some time now but unlimited takes the cake for there lies but it's fine I went into the policy so it's time for them to pay me out it's been to long now my husband passed away in may 2020 thre service is bad.
The Unlimited's replyOfficial
09 Feb 2021, 18:55Hi Margaret.
We understand that after loosing a loved one the last thing you need is a stressful claims process and we're truly sorry for this. Kindly not that a member from our claims team attempted to contact you today at 15:25PM and couldn't reach you. We will call you again tomorrow morning so that we can assist you.
We understand that after loosing a loved one the last thing you need is a stressful claims process and we're truly sorry for this. Kindly not that a member from our claims team attempted to contact you today at 15:25PM and couldn't reach you. We will call you again tomorrow morning so that we can assist you.
The Unlimited's reply09 Feb 2021, 18:55
Official
Hi Margaret.
We understand that after loosing a loved one the last thing you need is a stressful claims process and we're truly sorry for this. Kindly not that a member from our claims team attempted to contact you today at 15:25PM and couldn't reach you. We will call you again tomorrow morning so that we can assist you.
We understand that after loosing a loved one the last thing you need is a stressful claims process and we're truly sorry for this. Kindly not that a member from our claims team attempted to contact you today at 15:25PM and couldn't reach you. We will call you again tomorrow morning so that we can assist you.