ZM
Zanele M
1 reviews | Active since Sept 2022
08 Sept 2022, 08:04
My claim rejected
I lodge a claim (Accident cash claim)for my son whi admitted to the hospital for 19 days and his condition is very bad because even today I'm up and down with other hospital for further assessment.His condition may lead him to disable. I've been paying this police for years but when I claim they become with stories.
I'm very disappointed with their services and I can't copy because was hoping that I will be to use that money for my son's expenses according to his condition.
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The Unlimited's replyOfficial
08 Sept 2022, 10:24Hi Zanele,
Thank you for bringing this our attention. We’re genuinely sorry to hear about your son. We hope and pray that he recovers smoothly and that his condition becomes stable. Being there for our customers at their time of need and giving nothing but our very best to ensure that they’re our number 1 priority is what we’re all about. You taking the time to answer our call this morning is truly appreciated. Unfortunately, your claim was deemed unsuccessful as it didn’t fall within the scope of your policy benefits. Having your child who you love so dear in hospital brings a lot of stress and we encourage you to be strong during this tough situation. Have a blessed day further and please take it easy during this time.
Thank you for bringing this our attention. We’re genuinely sorry to hear about your son. We hope and pray that he recovers smoothly and that his condition becomes stable. Being there for our customers at their time of need and giving nothing but our very best to ensure that they’re our number 1 priority is what we’re all about. You taking the time to answer our call this morning is truly appreciated. Unfortunately, your claim was deemed unsuccessful as it didn’t fall within the scope of your policy benefits. Having your child who you love so dear in hospital brings a lot of stress and we encourage you to be strong during this tough situation. Have a blessed day further and please take it easy during this time.
The Unlimited's reply08 Sept 2022, 10:24
Official
Hi Zanele,
Thank you for bringing this our attention. We’re genuinely sorry to hear about your son. We hope and pray that he recovers smoothly and that his condition becomes stable. Being there for our customers at their time of need and giving nothing but our very best to ensure that they’re our number 1 priority is what we’re all about. You taking the time to answer our call this morning is truly appreciated. Unfortunately, your claim was deemed unsuccessful as it didn’t fall within the scope of your policy benefits. Having your child who you love so dear in hospital brings a lot of stress and we encourage you to be strong during this tough situation. Have a blessed day further and please take it easy during this time.
Thank you for bringing this our attention. We’re genuinely sorry to hear about your son. We hope and pray that he recovers smoothly and that his condition becomes stable. Being there for our customers at their time of need and giving nothing but our very best to ensure that they’re our number 1 priority is what we’re all about. You taking the time to answer our call this morning is truly appreciated. Unfortunately, your claim was deemed unsuccessful as it didn’t fall within the scope of your policy benefits. Having your child who you love so dear in hospital brings a lot of stress and we encourage you to be strong during this tough situation. Have a blessed day further and please take it easy during this time.