AN
Anba N

1 reviews | Active since Dec 2019

15 Jan 2020, 14:19

Mrs

The trauma service I received after claiming for my cousin who passed on in November 2019 till now haven't received my claim policy no ACS188395 tel no *** till now received mesage are about to finish no update nothing m totally not happy regards Anna

0
Replies (3)
The Unlimited
The Unlimited's reply15 Jan 2020, 16:52
Official
 Hi Anba,

 

We’re really sorry for the experience that you’ve had with us and thank you for your time on the phone today. Your claim has been approved and payment will be processed today. Your funds will reflect in your account in the next 24 to 48 hours. 
AN
Anba N's update15 Jan 2020, 17:32
Reviewer Update
Am very happy now I received a call from mbali at claims department that payment is approved will also refer people to you as the best insurance. Regards Anna
The Unlimited
The Unlimited's reply15 Jan 2020, 19:24
Official
Hi Anba, 
 
 
Thank you for sharing your wonderful feedback. We strive to deliver excellent customer service and we’re delighted to see your positive comment on the outstanding service you’ve received.