AN
Anba N

1 reviews | Active since Dec 2019

11 Dec 2019, 09:10

Mrs

<div>My name is Anna Nong i joined unlimited insurance the were recruiting at the glen n join them, in November i lost a cousin and wanted to claim for him they send forms i filled them and dr also fill them and was submitted n the lady called to let me know they busy with it, yesterday i got sms again saying need to resubmit same forms got so angry caled caled consultant his name is alfred n gave me adres that are in jhb braamfontein at global direct went wen i arived there told they moved long ago even other people come here with same complaints am so angry i just want my refund from the day they took premiums cause i send them cancelation letter with immediate effect their contact is *** and my contact *** will apreciate if can get help Regards Anna Nong </div>

0
Replies (3)
The Unlimited
The Unlimited's reply11 Dec 2019, 09:59
Official
Hi Anna,

 

Please accept our sincere condolences on your cousin’s passing. We are really sorry to hear about your claiming experience and we will urgently look into this matter. We will give you a call shortly.
The Unlimited
The Unlimited's reply11 Dec 2019, 13:57
Official
Hi Anna,

Thank you for taking our call and for giving us the opportunity to assist you with your claim. We will continue with the assessment of your claim as soon as we’ve received the outstanding documents.

The Unlimited
The Unlimited's reply23 Dec 2019, 16:06
Official
Hi Anba, 
 
We would really like to help you with  your claim, however, we still require the outstanding documents.  Please email them to us so that we can continue with the assessment of your claim.