Motor Warrenty

Bad service !! no communication !! unclear term and conditions!!

The Unlimited is underwritten by doture . I took out a vehicle warrenty policy with Unlimited i submitted a claim nobody calls to follow up how far i have gotten with my claim. They hand you over to dotsure but you are actually dotsure;'s client.

Terms and conditions for a warrenty policy is that you should take your car to a RMI repairer, but the neglect to tell you that their underwtriiting company want a certain level over RMI approval which is not advised when you take out the policy neither when you submit your claim, This is a Big loop hole that they refuse to admnit is a error on tehir side!!!

I have not taken my car to 2 dealerships already which sre RMI approvoded but they are refusing to assist me beacuse it cant be a Basic RMI approved centre... its either the consultnat are in expiernced or dont know their product this is vital informtion for the client to know !!

I am now stuck without a car for 2 months and still back and forthing with dotsure ....... Unlimtted is not bothered on the experince their client is recieving but they have your payment and will be deducting again July 2024 ... they just dont care.

People take out insurances so they can be covered in a time of need its terrible service to be given the run around without clear instructions and horrible customer service levels

i would not reccomend them to anyone !!!