TK
Tau K
1 reviews | Active since Apr 2019
15 May 2025, 21:20
Motor warranty
I submitted my warranty claim with all required documents on the 8th of May and have yet to receive any correspondence regarding its status. Despite multiples follow-up calls, there has been no progress to date. I kindly request a prompt and detailed update on the matter.
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Replies (2)
The Unlimited's replyOfficial
16 May 2025, 08:10Hi Tau,
We're sorry to hear that your claims process hasn't been smooth and pleasant. We've accessed your policy information and noted that our claims department attempted to contact you yesterday, but we couldn't reach you. Please be aware that we've escalated your query, and you'll be contacted today.
We're sorry to hear that your claims process hasn't been smooth and pleasant. We've accessed your policy information and noted that our claims department attempted to contact you yesterday, but we couldn't reach you. Please be aware that we've escalated your query, and you'll be contacted today.
The Unlimited's reply16 May 2025, 08:10
Official
Hi Tau,
We're sorry to hear that your claims process hasn't been smooth and pleasant. We've accessed your policy information and noted that our claims department attempted to contact you yesterday, but we couldn't reach you. Please be aware that we've escalated your query, and you'll be contacted today.
We're sorry to hear that your claims process hasn't been smooth and pleasant. We've accessed your policy information and noted that our claims department attempted to contact you yesterday, but we couldn't reach you. Please be aware that we've escalated your query, and you'll be contacted today.
TK
Tau K's updateReviewer Update
16 May 2025, 12:41Thank you very much, I received a call from a gentleman named Kirsty. He managed to assist me.
TK
Tau K's update16 May 2025, 12:41
Reviewer Update
Thank you very much, I received a call from a gentleman named Kirsty. He managed to assist me.