AM
Amanda M
1 reviews | Active since Mar 2015
10 Mar 2015, 13:29
Misrepresentation of Sales
I was sold an easimed scheme by the unlimited's Sales Consultant who misrepresented the product and even gave us temporal cards stating one could go to their doctors immediately from day of signing contract. Well it was not the case and when I called in they then changed their story stating the benefit starts immediately once you pay your debit order. I paid and collected my card, now today they have Policy start dates and Benefit Start Date which is different.<br> <br> I believe they are selling you nothing but bull dust. When you ask them to state by name their basic pathology tests that they offer they can not and every test has a name
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Replies (1)The Unlimited's replyOfficial
10 Mar 2015, 13:42Hello maneliamanda,
Thanks for letting us know you've had problems with our service - we always appreciate our customers giving us feedback (good or bad) so that we can improve your experience with us.
After all, without you, we wouldn't exist, so you can be sure I am personally going to follow up on your complaint and will get back to you within 24 hours with some answers.
Regards
Sharlet
Thanks for letting us know you've had problems with our service - we always appreciate our customers giving us feedback (good or bad) so that we can improve your experience with us.
After all, without you, we wouldn't exist, so you can be sure I am personally going to follow up on your complaint and will get back to you within 24 hours with some answers.
Regards
Sharlet
The Unlimited's reply10 Mar 2015, 13:42
Official
Hello maneliamanda,
Thanks for letting us know you've had problems with our service - we always appreciate our customers giving us feedback (good or bad) so that we can improve your experience with us.
After all, without you, we wouldn't exist, so you can be sure I am personally going to follow up on your complaint and will get back to you within 24 hours with some answers.
Regards
Sharlet
Thanks for letting us know you've had problems with our service - we always appreciate our customers giving us feedback (good or bad) so that we can improve your experience with us.
After all, without you, we wouldn't exist, so you can be sure I am personally going to follow up on your complaint and will get back to you within 24 hours with some answers.
Regards
Sharlet
