1 reviews | Active since Jun 2017

30 May 2018, 14:47

Misleading Information

I signed up after speaking to Sariksha Singh who provided me with my policy number: AE415530. The call can be listened to as I specifically asked if you offered the service of a full vallet that cleans the upholstery and interior of the car and she said yes. now I am calling in after waiting for two months to put in a claim only to be told a number of things and that I need to call and find an RMI approved company etc etc etc. This is not what i paid for or I was toold during the sales call.

0
Replies (1)
The Unlimited
The Unlimited's reply30 May 2018, 16:09
Official

Hi Ashley,

Thanks for taking our call this afternoon and for giving us the opportunity to investigate this further. This is just to confirm that your policy has been cancelled and confirmation will be SMSed to you. We have assessed the voice log, and apologize for any misunderstanding between you and the sales agent. If you would like a copy of the call for further clarity, please inbox us or give us a call on ***.

The Unlimited

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