MGs
Mamoriri Gideon [email protected]

1 reviews | Active since Feb 2022

27 Sept 2022, 16:59

Misleading hospital plan - poor service by under writers

Good day Hellopeter.com

I am Mamoriri Gideon Shayi again on the very same matter I once posted on Hellopeter.com regarding my hospital plan claim with the Unlimited which they failed to keep on their promise

Since lodged my claim on the 30th August 2022 till to date nothing was said to me

I have Ben calling poor customer care consultant and was told the claim is with the under writers for approval but still waiting with no any communication from them

I think the Unlimited is undermining its customers as everyone is talking negative things about them

I feel undermined by them since I put on my claims - last Week I was told by one of the consultants that they will talk to me yesterday Monday but nothing happened

This plan does not work for us and deserves to be taken to the Media and legal process for misleading us as members of the public

0
Replies (2)
The Unlimited
The Unlimited's reply27 Sept 2022, 19:12
Official
Hi Mamoriri
 
Thanks for taking the time to let us know how your claim is progressing. Please accept our apologies for the delay in getting you an update. Our team will investigate this further and get back to you. A specialist will touch base with you first thing tomorrow morning.
The Unlimited
The Unlimited's reply28 Sept 2022, 09:50
Official
Hi Mamoriri



We've attempted to get ahold of you this morning, however, your line is sending us straight to your voicemail box. What would be a convenient time for us to contact you today?