TM
Tumelo M

1 reviews | Active since Dec 2024

20 Dec 2024, 12:55

****mers

You cant just decide on a debit date and then debit without confirmation with the client

For anyone’s peace and sanity. Look for other insurance providers.

0
Replies (3)
The Unlimited
The Unlimited's reply20 Dec 2024, 13:05
Official
Hi Tumelo,
We sent an SMS on 15/11/2024 informing you of the early debit and providing the option to change your debit date by 04/12/2024. As the date wasn't changed, the debit was processed early this month. 
TM
Tumelo M's update20 Dec 2024, 13:27
Reviewer Update
This is my first premium and I specifically did state I don’t want an early debit. And also, who approved the early debit because yall just decided you wanted to pull early because companies close early. Who said i am getting paid early

No authorization no ***ol.
The Unlimited
The Unlimited's reply20 Dec 2024, 13:33
Official
We understand how frustrating this might be, Tumelo. However, an SMS was sent to notify you about the early debit, and you had until 4/12/2024 to change it to a preferred date.