****mers!!

I took our a life cover with The Unlimited in 2022. Everything was fine and they were deducting the premiums every month. Early this year (2023) I received a call from one of their agents just updating me on my cover. They had completely changed everything and I asked why they changed my initial cover. It did not even make sense to me what their explanation was, so I asked them to please cancel everything because I was not happy that I had been paying premiums every month (debit order) and now they have changed what I was covered for. I informed them to please cancel my membership and they sent a confirmation SMS that my membership was canceled. This is now the second month and they are STILL deducting from my bank account. When I try to dispute the debit order, my banking app says that I can't dispute it and that I will have to ask The Unlimited to stop the deductions. I feel like I have been ****med and if I had the time and energy I would actually sue the company. I want my money back!