RM
Refilwe M
1 reviews | Active since Oct 2025
24 Oct 2025, 12:02
****mer alert
I pumped into one of your agents (sebongile) 2 weeks ago near my campus, she was promoting a sim card and i was told i'd be given a 2 month free trial to tryout the sim card and then I'd receive a call from the company to ask whether I'd like to continue to use the sim card or not . She made me sign some documents, and was told that no money will be deducted from my bank without my authorization and guess what happened today. Money was taken without my authorization. I'm a struggling student and I thought this deal was convenient for me but turns out it's just a ****. I want my money back
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Replies (1)The Unlimited's replyOfficial
24 Oct 2025, 12:07Hi Refilwe.
We apologize for any misunderstanding regarding our policies and the impression that they offer a trial. We completely understand your frustration, as this is not how they are intended to work. A member of our team will reach out to you shortly to assist you with this matter.
Thank you for bringing this to our attention. Feedback from customers like you helps us improve every day.
We apologize for any misunderstanding regarding our policies and the impression that they offer a trial. We completely understand your frustration, as this is not how they are intended to work. A member of our team will reach out to you shortly to assist you with this matter.
Thank you for bringing this to our attention. Feedback from customers like you helps us improve every day.
The Unlimited's reply24 Oct 2025, 12:07
Official
Hi Refilwe.
We apologize for any misunderstanding regarding our policies and the impression that they offer a trial. We completely understand your frustration, as this is not how they are intended to work. A member of our team will reach out to you shortly to assist you with this matter.
Thank you for bringing this to our attention. Feedback from customers like you helps us improve every day.
We apologize for any misunderstanding regarding our policies and the impression that they offer a trial. We completely understand your frustration, as this is not how they are intended to work. A member of our team will reach out to you shortly to assist you with this matter.
Thank you for bringing this to our attention. Feedback from customers like you helps us improve every day.
