CM
Cindy M
1 reviews | Active since Jul 2022
10 Aug 2022, 12:27
Mediocre company!
Absolutely disgusted with the service of The Unlimited. I was given grief with my policy regarding payments and when that was corrected I was promised a "month free of payment" as a "thank you" by The Unlimited. I called in July to confirm this and was promised no debit order would go off. To my surprise today the debit order went off. Im absolutely feed up upset with the consistent unprofessional conduct of the this company!!!
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Replies (2)
The Unlimited's replyOfficial
10 Aug 2022, 19:05Hi Cindy,
Thank you for taking our call today. Again, we apologise for the inconvenience that has been caused by this. As per our conversation, your refund will be processed tomorrow and will reflect in the next 24-48 working hours on your end. We hope that you have a wonderful evening.
Thank you for taking our call today. Again, we apologise for the inconvenience that has been caused by this. As per our conversation, your refund will be processed tomorrow and will reflect in the next 24-48 working hours on your end. We hope that you have a wonderful evening.
The Unlimited's reply10 Aug 2022, 19:05
Official
Hi Cindy,
Thank you for taking our call today. Again, we apologise for the inconvenience that has been caused by this. As per our conversation, your refund will be processed tomorrow and will reflect in the next 24-48 working hours on your end. We hope that you have a wonderful evening.
Thank you for taking our call today. Again, we apologise for the inconvenience that has been caused by this. As per our conversation, your refund will be processed tomorrow and will reflect in the next 24-48 working hours on your end. We hope that you have a wonderful evening.
The Unlimited's replyOfficial
11 Aug 2022, 11:19Hi Cindy,
Thank you for taking our call and trusting us to fix the misunderstanding for you. We always strive to provide the best customer service where we leave our customers feeling and knowing that they are part of our family. We’d be happy to know if we did that for you. Until next time, take care.
Thank you for taking our call and trusting us to fix the misunderstanding for you. We always strive to provide the best customer service where we leave our customers feeling and knowing that they are part of our family. We’d be happy to know if we did that for you. Until next time, take care.
The Unlimited's reply11 Aug 2022, 11:19
Official
Hi Cindy,
Thank you for taking our call and trusting us to fix the misunderstanding for you. We always strive to provide the best customer service where we leave our customers feeling and knowing that they are part of our family. We’d be happy to know if we did that for you. Until next time, take care.
Thank you for taking our call and trusting us to fix the misunderstanding for you. We always strive to provide the best customer service where we leave our customers feeling and knowing that they are part of our family. We’d be happy to know if we did that for you. Until next time, take care.