NR
Nteboheng R
1 reviews | Active since Dec 2020
31 Aug 2021, 13:32
Medical aid issue
I have called in January 2021 to add my son to my medical and was promised that they will send me updated medical aid card i have been waiting i have send numerious email no respond, i am so disappointed with services.
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The Unlimited's replyOfficial
31 Aug 2021, 17:35Hi Nteboheng,
Thank you so much for taking our call this afternoon. As someone that we love and cherish, you shouldn't have to resort to writing a review in order to be assisted with your policy. We'd like to sincerely apologise for the dreadful experience that you've had with us. Please note that we don’t offer medical aid, you have an EasiMed Core policy which has a wide range of health-related benefits. We can confirm that your son was added to your cover on the 02/02/2021. A copy of your updated membership details as well as your policy information will be sent to you via post and you’ll receive the documents in 2-4 weeks.
Thank you so much for taking our call this afternoon. As someone that we love and cherish, you shouldn't have to resort to writing a review in order to be assisted with your policy. We'd like to sincerely apologise for the dreadful experience that you've had with us. Please note that we don’t offer medical aid, you have an EasiMed Core policy which has a wide range of health-related benefits. We can confirm that your son was added to your cover on the 02/02/2021. A copy of your updated membership details as well as your policy information will be sent to you via post and you’ll receive the documents in 2-4 weeks.
The Unlimited's reply31 Aug 2021, 17:35
Official
Hi Nteboheng,
Thank you so much for taking our call this afternoon. As someone that we love and cherish, you shouldn't have to resort to writing a review in order to be assisted with your policy. We'd like to sincerely apologise for the dreadful experience that you've had with us. Please note that we don’t offer medical aid, you have an EasiMed Core policy which has a wide range of health-related benefits. We can confirm that your son was added to your cover on the 02/02/2021. A copy of your updated membership details as well as your policy information will be sent to you via post and you’ll receive the documents in 2-4 weeks.
Thank you so much for taking our call this afternoon. As someone that we love and cherish, you shouldn't have to resort to writing a review in order to be assisted with your policy. We'd like to sincerely apologise for the dreadful experience that you've had with us. Please note that we don’t offer medical aid, you have an EasiMed Core policy which has a wide range of health-related benefits. We can confirm that your son was added to your cover on the 02/02/2021. A copy of your updated membership details as well as your policy information will be sent to you via post and you’ll receive the documents in 2-4 weeks.