MN
Maureen N
1 reviews | Active since Feb 2020
17 Apr 2025, 08:25
****med by ************ dealers
A lady by the name of mbalenhle sold me a policy for car repairs, she told me that you can add up to 3 cars in one policy, she told me she was so dssparate for sales, ok I took the policy only to find that each car has to pay it's premium, I tried to cancel but they still deducted the money, I tried talking to Mbalenhle she promised to help me cancel but then decided to ignores me whenever I try talking to her, I didn't even receive the policy documents with their contact details and cancelation procedure, I've been ****med. I can't even reverse the premiums from my bank app.
Helpful (0)
Replies (3)0
Replies (3)The Unlimited's replyOfficial
17 Apr 2025, 08:40Hi Maureen,
We’re sorry to hear that your experience has been unpleasant. Our agents go through high-quality training as our brand representatives. We honestly don't condone this behaviour, and we'll be investigating this. Please note that one of our representatives will be contacting you to assist.
We’re sorry to hear that your experience has been unpleasant. Our agents go through high-quality training as our brand representatives. We honestly don't condone this behaviour, and we'll be investigating this. Please note that one of our representatives will be contacting you to assist.
The Unlimited's reply17 Apr 2025, 08:40
Official
Hi Maureen,
We’re sorry to hear that your experience has been unpleasant. Our agents go through high-quality training as our brand representatives. We honestly don't condone this behaviour, and we'll be investigating this. Please note that one of our representatives will be contacting you to assist.
We’re sorry to hear that your experience has been unpleasant. Our agents go through high-quality training as our brand representatives. We honestly don't condone this behaviour, and we'll be investigating this. Please note that one of our representatives will be contacting you to assist.
MN
Maureen N's updateReviewer Update
17 Apr 2025, 09:44Please cancel immediately as I don't want any deductions from my account, and R500 must be paid back either by the agent or the company
MN
Maureen N's update17 Apr 2025, 09:44
Reviewer Update
Please cancel immediately as I don't want any deductions from my account, and R500 must be paid back either by the agent or the company
The Unlimited's replyOfficial
17 Apr 2025, 09:52Please note that we've escalated your request to the relevant department. A team member will reach out to you before the end of business today to help with the cancellation.
The Unlimited's reply17 Apr 2025, 09:52
Official
Please note that we've escalated your request to the relevant department. A team member will reach out to you before the end of business today to help with the cancellation.
