BM
Bazisa M

1 reviews | Active since May 2024

23 May 2024, 14:04

****med

I cancelled my membership before the end of 10 days of joining and I’m receiving messages saying that membership was unpaid this month. Why is that but I cancelled membership?? The bad reviews you are getting for deducting money from people even after cancellation are now becoming a reality to me. I’m not supposed to be getting these type of messages but I cancelled. Your company is so trash. ****** ****mers 😒

0
Replies (1)
The Unlimited
The Unlimited's reply23 May 2024, 14:37
Official
Hi Basiza.

Thank you for bringing this to our attention. We apologise for any inconvenience this may have caused. Your policy has been cancelled and we have'nt debited your account. The second message you received was sent in error. Please refer to the SMS confirming the cancellation of your policy.