PD
Premilla D

1 reviews | Active since May 2016

30 Jun 2022, 10:47

Lying, deceiving consultants and management

I am very disappointed with Unlimited, who lie and deceive us as clients.. They are quick to sell products but impossible to get them honour their promises. I am very disgusted with them. There is no one there who care about their clients. No calls are answered. No response at all from them. So in effect, I feel that they are *****ing our premiums and don't want to honour their false promises. Over 2 weeks and they can't honour our request, pleas, emails and calls. Really upset with them and their consultants.

0
Replies (5)
The Unlimited
The Unlimited's reply30 Jun 2022, 13:07
Official
Hi Premilla,
We hope that you’re keeping well. Firstly, we'd like to thank you for writing to us and bringing this matter to our attention. It’s very disheartening to know how frustrating your experience with us has been, more so because we aim and pride ourselves on putting all our family members first. We'd like the opportunity to get in touch with you so that we can get more details regarding this matter. Please note that we’ll contact you and do our utmost best to make sure that you’re assisted accordingly.
The Unlimited
The Unlimited's reply30 Jun 2022, 14:32
Official
Hi Premilla,
Please note that we’ve tried contacting you on the *** number that you provided on the review and unfortunately, we got through to someone else. May you kindly provide us with an alternative number that we can reach you on so that we can assist you further.
PD
Premilla D's update30 Jun 2022, 15:28
Reviewer Update
*** or ***
PD
Premilla D's update30 Jun 2022, 15:29
Reviewer Update
zero eight one double three double nine two nine zero. Or zero eight four zero six zero one nine double eight.
The Unlimited
The Unlimited's reply30 Jun 2022, 19:09
Official
Hi Premilla,
We’d like to thank you for talking our calls and allowing us to assist with your claim. Kindly note that we’ll provide you with feedback in the next 48-72 hours.