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marcnortje M
1 reviews | Active since Dec 2016
21 May 2021, 14:31
Loyalty not on their cards - Claims rejected
They claim to offer 3rd party car insurance but there are serious limitations they withhold from you. By calling them numerous times only then will you find out a that a claim has been rejected.
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The Unlimited's replyOfficial
21 May 2021, 16:34Hi Marc,
We’re extremely sorry to hear that you had such a disappointing claiming experience. Please note that The Unlimited doesn’t offer comprehensive car insurance , we provide restoration and maintenance policies for vehicles. Within the 27 years that we’ve been in business, we’ve always given our customers unrestricted access to their policy T’s and C’s. The claim you submitted did not fall within the T’s and C’s stipulated for your Auto Prestige membership. We respect that you’ve chosen to part ways with us and our family will certainly not be the same without you. We hope that you'll keep safe and we wish you nothing but the best.
The Unlimited's reply21 May 2021, 16:34
Official
Hi Marc,
We’re extremely sorry to hear that you had such a disappointing claiming experience. Please note that The Unlimited doesn’t offer comprehensive car insurance , we provide restoration and maintenance policies for vehicles. Within the 27 years that we’ve been in business, we’ve always given our customers unrestricted access to their policy T’s and C’s. The claim you submitted did not fall within the T’s and C’s stipulated for your Auto Prestige membership. We respect that you’ve chosen to part ways with us and our family will certainly not be the same without you. We hope that you'll keep safe and we wish you nothing but the best.