AJ
Adrianne J
1 reviews | Active since Mar 2024
23 Mar 2026, 11:43
Long Wait On Claims- The Unlimited! DO NOT RECOMMEND
I have a claim submitted to you guys since February and still no response! Everytime I call in I get the same dahm bull**** story of your systems are not updated! I have been patient for more almost 2 months! This is ridiculous!I have been a member for over 4 years and this is my first claim! This is bull****! I would not recommend you guys to anyone! Dont do business with these people!
Helpful (0)
Replies (4)0
Replies (4)
The Unlimited's replyOfficial
23 Mar 2026, 11:46Hi Adrianne.
Thank you for your feedback. We're sorry about your poor experience and we’d like to make this right for you. A claims specialist will reach out to you today to help you with your claim.
Thank you for your feedback. We're sorry about your poor experience and we’d like to make this right for you. A claims specialist will reach out to you today to help you with your claim.
The Unlimited's reply23 Mar 2026, 11:46
Official
Hi Adrianne.
Thank you for your feedback. We're sorry about your poor experience and we’d like to make this right for you. A claims specialist will reach out to you today to help you with your claim.
Thank you for your feedback. We're sorry about your poor experience and we’d like to make this right for you. A claims specialist will reach out to you today to help you with your claim.
The Unlimited's replyOfficial
23 Mar 2026, 12:29Hi Adrianne.
Thank you for allowing us to attend to your complaint. Your claim has been approved, and you will receive the authorisation letter shortly.
Thank you for allowing us to attend to your complaint. Your claim has been approved, and you will receive the authorisation letter shortly.
The Unlimited's reply23 Mar 2026, 12:29
Official
Hi Adrianne.
Thank you for allowing us to attend to your complaint. Your claim has been approved, and you will receive the authorisation letter shortly.
Thank you for allowing us to attend to your complaint. Your claim has been approved, and you will receive the authorisation letter shortly.
AJ
Adrianne J's updateReviewer Update
23 Mar 2026, 13:01I had to wait on a call with an agent and then request to speak to a higher ranking professional which was a Team Leader called Yolanda. She assisted and queried the claim while I waited on the call for 10 minutes. Thereafter she told me she would now process the approval of the claim and send it to me within 5 minutes. Its been an hour and still no approval or information about the claim was sent.
AJ
Adrianne J's update23 Mar 2026, 13:01
Reviewer Update
I had to wait on a call with an agent and then request to speak to a higher ranking professional which was a Team Leader called Yolanda. She assisted and queried the claim while I waited on the call for 10 minutes. Thereafter she told me she would now process the approval of the claim and send it to me within 5 minutes. Its been an hour and still no approval or information about the claim was sent.
The Unlimited's replyOfficial
23 Mar 2026, 13:38Hi Adrianne.
We have responded to your Facebook DM, regarding this matter.
We have responded to your Facebook DM, regarding this matter.
The Unlimited's reply23 Mar 2026, 13:38
Official
Hi Adrianne.
We have responded to your Facebook DM, regarding this matter.
We have responded to your Facebook DM, regarding this matter.