1 reviews | Active since Aug 2016

03 Aug 2016, 08:22

LIERS AND *******

<p>I thought I'd give the unlimited a trial run as frm September. To my dismay they started debiting my account in August putting me in great financial difficulty as i have a medical expence this month. Spoke to Roland whom assured me my money will be back in my account yesterday - CANCELLED POLICY! STILL NOTHING!!!!</p>

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Replies (2)
The Unlimited
The Unlimited's reply04 Aug 2016, 06:07
Official

Our business is built on a simple but very important promise, ‘You’re Everything’, and when that promise is not fulfilled, we will stop at nothing to get it right, immediately! You can be sure that we will follow up on your complaint and get back to you right away.

Take care, The Unlimited

The Unlimited
The Unlimited's reply05 Aug 2016, 13:38
Official

We apologise for not getting things right, the first time. We are glad that our chat with you has helped clarify things.

As discussed, your refund was processed and paid yesterday and should now reflect in your account as per the proof of payment forwarded to your email this morning.

If there’s anything else we can help you with, please call ***.

Take care The Unlimited