ES
Etienne S
1 reviews | Active since Oct 2019
16 Jan 2022, 04:55
Lawsuit
I am going to open a lawsuit as they deducted from my account without my consent or approval and the banks cannot stop them, when the case is opened we Will open a class action lawsuit against the company to see how many other people they have also ********ly deducted hopefully this can stop the company from doing ******* debts out of people's accounts
Helpful (0)
Replies (4)0
Replies (4)
The Unlimited's replyOfficial
16 Jan 2022, 10:57 Hi Ettiene,
Thank you for bringing this matter to light. An unexpected debit order would cause anyone to spiral so we definitely understand where you’re coming from. We hope that you can accept our humble apologies for any inconvenience caused. Please note that we’ve had a look on our system and we found that your Heli Rescue Plus membership was cancelled on the 02/09/2018 and no debit orders are reflecting after this date. As per the conversation you had with us in December 2021, we’ll need a copy of your bank statement so that we can refund you for any debit orders which were collected after you cancelled the membership. At your earliest convenience, you may email the bank statement to the email address that we’ve sent you privately.
Thank you for bringing this matter to light. An unexpected debit order would cause anyone to spiral so we definitely understand where you’re coming from. We hope that you can accept our humble apologies for any inconvenience caused. Please note that we’ve had a look on our system and we found that your Heli Rescue Plus membership was cancelled on the 02/09/2018 and no debit orders are reflecting after this date. As per the conversation you had with us in December 2021, we’ll need a copy of your bank statement so that we can refund you for any debit orders which were collected after you cancelled the membership. At your earliest convenience, you may email the bank statement to the email address that we’ve sent you privately.
The Unlimited's reply16 Jan 2022, 10:57
Official
Hi Ettiene,
Thank you for bringing this matter to light. An unexpected debit order would cause anyone to spiral so we definitely understand where you’re coming from. We hope that you can accept our humble apologies for any inconvenience caused. Please note that we’ve had a look on our system and we found that your Heli Rescue Plus membership was cancelled on the 02/09/2018 and no debit orders are reflecting after this date. As per the conversation you had with us in December 2021, we’ll need a copy of your bank statement so that we can refund you for any debit orders which were collected after you cancelled the membership. At your earliest convenience, you may email the bank statement to the email address that we’ve sent you privately.
Thank you for bringing this matter to light. An unexpected debit order would cause anyone to spiral so we definitely understand where you’re coming from. We hope that you can accept our humble apologies for any inconvenience caused. Please note that we’ve had a look on our system and we found that your Heli Rescue Plus membership was cancelled on the 02/09/2018 and no debit orders are reflecting after this date. As per the conversation you had with us in December 2021, we’ll need a copy of your bank statement so that we can refund you for any debit orders which were collected after you cancelled the membership. At your earliest convenience, you may email the bank statement to the email address that we’ve sent you privately.
ES
Etienne S's updateReviewer Update
16 Jan 2022, 13:06I have sent it multiple times so the refund can be done nothing get done from your company's side yet after almost 3 years you still deduct from my account and you do not refund the money the lawyer Wil be in contact and settle it in court
ES
Etienne S's update16 Jan 2022, 13:06
Reviewer Update
I have sent it multiple times so the refund can be done nothing get done from your company's side yet after almost 3 years you still deduct from my account and you do not refund the money the lawyer Wil be in contact and settle it in court
The Unlimited's replyOfficial
16 Jan 2022, 18:17 Hi Etienne,
Thank you for writing to us again. We’re extremely sorry, however, it seems that the bank statement hasn’t been received on our end. To ensure that this matter has a quick resolution, we’ll be giving you a call tomorrow morning to find out which channel you used to submit the bank statement.
Thank you for writing to us again. We’re extremely sorry, however, it seems that the bank statement hasn’t been received on our end. To ensure that this matter has a quick resolution, we’ll be giving you a call tomorrow morning to find out which channel you used to submit the bank statement.
The Unlimited's reply16 Jan 2022, 18:17
Official
Hi Etienne,
Thank you for writing to us again. We’re extremely sorry, however, it seems that the bank statement hasn’t been received on our end. To ensure that this matter has a quick resolution, we’ll be giving you a call tomorrow morning to find out which channel you used to submit the bank statement.
Thank you for writing to us again. We’re extremely sorry, however, it seems that the bank statement hasn’t been received on our end. To ensure that this matter has a quick resolution, we’ll be giving you a call tomorrow morning to find out which channel you used to submit the bank statement.
The Unlimited's replyOfficial
17 Jan 2022, 11:21Hi Etienne,
We trust that you’re having an awesome Monday thus far. We’ve been trying to contact you this morning and unfortunately, we’re unable to get through to you. Please pop us a message below when you’re available to speak and we’ll give you a call shortly to assist you.
We trust that you’re having an awesome Monday thus far. We’ve been trying to contact you this morning and unfortunately, we’re unable to get through to you. Please pop us a message below when you’re available to speak and we’ll give you a call shortly to assist you.
The Unlimited's reply17 Jan 2022, 11:21
Official
Hi Etienne,
We trust that you’re having an awesome Monday thus far. We’ve been trying to contact you this morning and unfortunately, we’re unable to get through to you. Please pop us a message below when you’re available to speak and we’ll give you a call shortly to assist you.
We trust that you’re having an awesome Monday thus far. We’ve been trying to contact you this morning and unfortunately, we’re unable to get through to you. Please pop us a message below when you’re available to speak and we’ll give you a call shortly to assist you.