GN
Gerhard N

1 reviews | Active since May 2015

14 May 2015, 17:23

Keeps on calling even after I'm a supposed client

Just a few weeks ago a call centre called me, stating that they're from the unlimited heli rescue plus. They got my number from my sister (which I gave them as a number) stating that they can give me this whole package. I tried to tell the guy I'm already on their system but I didn't have my card with me to confirm, eventually he got the message that I already have their plan. But now they started calling me again, which makes me doubt the vadality of their product. I want to cancel my membership but don't know how.

0
Replies (1)
The Unlimited
The Unlimited's reply18 May 2015, 13:42
Official
Hello Gerhard1993,

Thanks for letting us know you've had problems with our service - we always appreciate our customers giving us feedback (good or bad) so that we can improve your experience with us. After all, without you, we wouldn't exist, so you can be sure I am personally going to follow up on your complaint and will get back to you within 24 hours with some answers.
Regards, Fred