Keep on phoning and debits going off

This is the most ********* company I've ever come across. <br> <br> Last year we were contacted and a policy was proposed. We requested the documentation so we can go through it first. They advised they cannot send any docs without banking details. Now debits has gone off for months, no docs received as yet. <br> <br> Every time you call the call center it is promised that management will be in touch, nothing forthcoming!<br> <br> Now it is simple. As you are regulated by the FSB I will report you to have this company flagged. The rest of the similar complaints on this website and other public forums will help in this regard. <br> <br> I will lay a formal complaint with the short term insurance ombud pertaining your ********* procedures. <br> <br> I will also open a care of theft against your company. I am not to wits end with this situation!!!!!!<br> <br>