LP
Liezel P
1 reviews | Active since Dec 2013
28 May 2019, 09:09
Keep deducting after cancelling subscription
I cancelled my subscription 5 months ago. For the last 2 months they have been deducting the premium again. When I phone, they say it's cancelled but month end they deduct again. They try to convince you to keep the policy even after you say you are no longer interested. I am sick and tired of phoning for the same issues and going through the same conversation every month
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Replies (2)
The Unlimited's replyOfficial
28 May 2019, 09:36Hi Liezel P,
Thanks for bringing this matter to our attention. We’ve been trying to contact you and unfortunately, we’re unable to get through to you. Because you are a valued member of our family we would really like to help you. When you are available to talk, please pop us a message below and we will give you a call.
Thanks for bringing this matter to our attention. We’ve been trying to contact you and unfortunately, we’re unable to get through to you. Because you are a valued member of our family we would really like to help you. When you are available to talk, please pop us a message below and we will give you a call.
The Unlimited's reply28 May 2019, 09:36
Official
Hi Liezel P,
Thanks for bringing this matter to our attention. We’ve been trying to contact you and unfortunately, we’re unable to get through to you. Because you are a valued member of our family we would really like to help you. When you are available to talk, please pop us a message below and we will give you a call.
Thanks for bringing this matter to our attention. We’ve been trying to contact you and unfortunately, we’re unable to get through to you. Because you are a valued member of our family we would really like to help you. When you are available to talk, please pop us a message below and we will give you a call.
The Unlimited's replyOfficial
29 May 2019, 11:27Hi Liezel P, We would really like to help you, however, we’re still unable to get through to you. Please inbox us your alternative number and we will give you a call today.
The Unlimited's reply29 May 2019, 11:27
Official
Hi Liezel P, We would really like to help you, however, we’re still unable to get through to you. Please inbox us your alternative number and we will give you a call today.