pD
pearline D
1 reviews | Active since Mar 2016
03 May 2022, 10:07
*** service
I have cancelled my contract with this people 3 months ago they keep on debiting from my bank account when I email them I never get a response I went to the bank on 5 different occasions to reverse the payments I can't cause it's a debit heck why I don't know I tried to call no answer its very un professional
Helpful (0)
Replies (5)0
Replies (5)
The Unlimited's replyOfficial
03 May 2022, 14:15Hi Pearline,
Thank you for writing to us. We’re disheartened to hear you refer to us as ‘unprofessional’. We’ve checked on our system and we didn’t find any record of you requesting a cancellation, since your membership was incepted in October 2021. This is why your debit orders have been processed as normal on a monthly basis. Please note that we’ll be giving you a call this afternoon to assist you efficiently with your policy.
Thank you for writing to us. We’re disheartened to hear you refer to us as ‘unprofessional’. We’ve checked on our system and we didn’t find any record of you requesting a cancellation, since your membership was incepted in October 2021. This is why your debit orders have been processed as normal on a monthly basis. Please note that we’ll be giving you a call this afternoon to assist you efficiently with your policy.
The Unlimited's reply03 May 2022, 14:15
Official
Hi Pearline,
Thank you for writing to us. We’re disheartened to hear you refer to us as ‘unprofessional’. We’ve checked on our system and we didn’t find any record of you requesting a cancellation, since your membership was incepted in October 2021. This is why your debit orders have been processed as normal on a monthly basis. Please note that we’ll be giving you a call this afternoon to assist you efficiently with your policy.
Thank you for writing to us. We’re disheartened to hear you refer to us as ‘unprofessional’. We’ve checked on our system and we didn’t find any record of you requesting a cancellation, since your membership was incepted in October 2021. This is why your debit orders have been processed as normal on a monthly basis. Please note that we’ll be giving you a call this afternoon to assist you efficiently with your policy.
The Unlimited's replyOfficial
03 May 2022, 16:17Hi Pearline,
We’ve been trying to get ahold of you and unfortunately, we were unable to get through to you. Please bear in mind that your policy will remain active until we’ve had a telephonic conversation with you. When you have a moment to chat, kindly pop us a reply below and we’ll call you back as soon as possible.
We’ve been trying to get ahold of you and unfortunately, we were unable to get through to you. Please bear in mind that your policy will remain active until we’ve had a telephonic conversation with you. When you have a moment to chat, kindly pop us a reply below and we’ll call you back as soon as possible.
The Unlimited's reply03 May 2022, 16:17
Official
Hi Pearline,
We’ve been trying to get ahold of you and unfortunately, we were unable to get through to you. Please bear in mind that your policy will remain active until we’ve had a telephonic conversation with you. When you have a moment to chat, kindly pop us a reply below and we’ll call you back as soon as possible.
We’ve been trying to get ahold of you and unfortunately, we were unable to get through to you. Please bear in mind that your policy will remain active until we’ve had a telephonic conversation with you. When you have a moment to chat, kindly pop us a reply below and we’ll call you back as soon as possible.
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pearline D's updateReviewer Update
03 May 2022, 16:30I didn't recieve any calls yet I'm waiting
pD
pearline D's update03 May 2022, 16:30
Reviewer Update
I didn't recieve any calls yet I'm waiting
The Unlimited's replyOfficial
03 May 2022, 19:47 Hi Pearline,
Thank you for getting back to us. We tried to reach you at 3:13PM, however, your phone was unanswered. Kindly note that our office hours are 08:00AM-5:00PM on weekdays as well as 08:00AM-1:00PM on Saturdays and public holidays. We’ll contact you again tomorrow morning.
Thank you for getting back to us. We tried to reach you at 3:13PM, however, your phone was unanswered. Kindly note that our office hours are 08:00AM-5:00PM on weekdays as well as 08:00AM-1:00PM on Saturdays and public holidays. We’ll contact you again tomorrow morning.
The Unlimited's reply03 May 2022, 19:47
Official
Hi Pearline,
Thank you for getting back to us. We tried to reach you at 3:13PM, however, your phone was unanswered. Kindly note that our office hours are 08:00AM-5:00PM on weekdays as well as 08:00AM-1:00PM on Saturdays and public holidays. We’ll contact you again tomorrow morning.
Thank you for getting back to us. We tried to reach you at 3:13PM, however, your phone was unanswered. Kindly note that our office hours are 08:00AM-5:00PM on weekdays as well as 08:00AM-1:00PM on Saturdays and public holidays. We’ll contact you again tomorrow morning.
The Unlimited's replyOfficial
04 May 2022, 11:28Hi Pearline,
Thank you for being gracious enough to accept our call today. We can confirm that your cover has been cancelled and no further debits should go off your account. We’ve noted your refund request, however, we need some information from you before we can proceed. Please may you provide us with the date and time for the call you received regarding our GAP cover.
Thank you for being gracious enough to accept our call today. We can confirm that your cover has been cancelled and no further debits should go off your account. We’ve noted your refund request, however, we need some information from you before we can proceed. Please may you provide us with the date and time for the call you received regarding our GAP cover.
The Unlimited's reply04 May 2022, 11:28
Official
Hi Pearline,
Thank you for being gracious enough to accept our call today. We can confirm that your cover has been cancelled and no further debits should go off your account. We’ve noted your refund request, however, we need some information from you before we can proceed. Please may you provide us with the date and time for the call you received regarding our GAP cover.
Thank you for being gracious enough to accept our call today. We can confirm that your cover has been cancelled and no further debits should go off your account. We’ve noted your refund request, however, we need some information from you before we can proceed. Please may you provide us with the date and time for the call you received regarding our GAP cover.