CN
Carol N
1 reviews | Active since Apr 2017
01 Mar 2021, 15:30
JUST RUN AND SAVE YOURSELF FROM A LOT OF HEADACHE
Do yourself a favour and not take any policy from this company. My uncle passed away four months ago and till to date the policy hasn't been paid out. Its stories after stories. Its like they are looking for a reason not to pay out my mother's claim. She's been going up and down to Limpopo. She got the hospital records you required and the letter of authority as per your request. Now you want clinical records as well. This company is nothing but a ****, this is my fourth review and I still haven't any assistance. WHEN ARE YOU PAYING OUT. FOUR MONTHS OF NOTHING BUT HEADACHE
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The Unlimited's replyOfficial
01 Mar 2021, 19:59Hi Carol,
We truly regret that you had write another review regarding your claim. We can't apologise enough for the frustration your claims process has caused you and your family. Please know that we'd like to finalise your claim as soon as possible, however, we still require a crucial document from you. Without this document, we can't assess your claim and ultimately provide you with feedback on it. We tried to get in touch with you at 5:14PM to inform you about this and unfortunately, we were unable to get through to you. Please tell us what time it'll be convenient for us to give you a call tomorrow.
We truly regret that you had write another review regarding your claim. We can't apologise enough for the frustration your claims process has caused you and your family. Please know that we'd like to finalise your claim as soon as possible, however, we still require a crucial document from you. Without this document, we can't assess your claim and ultimately provide you with feedback on it. We tried to get in touch with you at 5:14PM to inform you about this and unfortunately, we were unable to get through to you. Please tell us what time it'll be convenient for us to give you a call tomorrow.
The Unlimited's reply01 Mar 2021, 19:59
Official
Hi Carol,
We truly regret that you had write another review regarding your claim. We can't apologise enough for the frustration your claims process has caused you and your family. Please know that we'd like to finalise your claim as soon as possible, however, we still require a crucial document from you. Without this document, we can't assess your claim and ultimately provide you with feedback on it. We tried to get in touch with you at 5:14PM to inform you about this and unfortunately, we were unable to get through to you. Please tell us what time it'll be convenient for us to give you a call tomorrow.
We truly regret that you had write another review regarding your claim. We can't apologise enough for the frustration your claims process has caused you and your family. Please know that we'd like to finalise your claim as soon as possible, however, we still require a crucial document from you. Without this document, we can't assess your claim and ultimately provide you with feedback on it. We tried to get in touch with you at 5:14PM to inform you about this and unfortunately, we were unable to get through to you. Please tell us what time it'll be convenient for us to give you a call tomorrow.