EB
Edwin B

1 reviews | Active since Oct 2019

18 Dec 2019, 08:46

Just can't maintain their consistency

AE 377770 .Once again, the only way i seem to get your attention, is by complaining. Wonderful service form Melody Simmons. On the 12 /11 /2019, i emailed the invoice for my repairs, and requested an acknowledgement of receipt, which has not been responded to.. The repairers of my cars rims, will not release them, until they have received payment. It has been two weeks since i sent the invoice.

My car has been standing almost three months now, due to this claim.

Does it seem, as though it will now stand until the new year?

0
Replies (2)
The Unlimited
The Unlimited's reply18 Dec 2019, 09:44
Official

Hi Edwin,

 We’re really concerned to hear about your experience and that you have not been assisted in a timely manner. We would like the opportunity to assist you and make the situation better. We will contact you shortly to assist you with your query. 
The Unlimited
The Unlimited's reply19 Dec 2019, 12:11
Official
 Hi Edwin,  Thank you for taking our call today and for giving us the opportunity to look into your claim. We will proceed with the claims assessment as soon as we receive your invoice.