EK
End K
1 reviews | Active since Jan 2025
10 Jan 2025, 14:14
It's seems to be a bit of struggle cause since 13 December we try but could not be get assistance and it's from one point to an other and how was it possible for unlimited to open insurance without adding beneficiary cause now we r the one who need to run
It's seems to be a bit of struggle cause since 13 December we try but could not be get assistance and it's from one point to an other and how was it possible for unlimited to open insurance without adding beneficiary cause now we r the one who need to run around as in the beginning they was supposed to add beneficiary then it would been easier but thanks to Veni for the patience and calmness when dealing with people. From now onwards please please add beneficiary to your insurance to take the hassle out of your clients they have more things to deal with.
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Replies (1)The Unlimited's replyOfficial
10 Jan 2025, 14:48Hi Loyiso,
Thanks for sharing your feedback with us. We’re so sorry for the struggle you’ve faced—that’s not the experience we want for our family members. We’ll make sure your concerns are shared with the relevant team to improve our processes and make things easier for everyone. We’ll definitely pass along your kind words to Veni!
Thanks for sharing your feedback with us. We’re so sorry for the struggle you’ve faced—that’s not the experience we want for our family members. We’ll make sure your concerns are shared with the relevant team to improve our processes and make things easier for everyone. We’ll definitely pass along your kind words to Veni!
The Unlimited's reply10 Jan 2025, 14:48
Official
Hi Loyiso,
Thanks for sharing your feedback with us. We’re so sorry for the struggle you’ve faced—that’s not the experience we want for our family members. We’ll make sure your concerns are shared with the relevant team to improve our processes and make things easier for everyone. We’ll definitely pass along your kind words to Veni!
Thanks for sharing your feedback with us. We’re so sorry for the struggle you’ve faced—that’s not the experience we want for our family members. We’ll make sure your concerns are shared with the relevant team to improve our processes and make things easier for everyone. We’ll definitely pass along your kind words to Veni!
