RP
Ricardo P
1 reviews | Active since Nov 2019
26 May 2021, 09:12
Is this a real company? The unlimited
I would not recommend the unlimited and would advise anyone to be careful with taking a product with these guys. There claims process is ***** and when you contact them they give you the runaround and also consultants conveniently drop calls. I have cancelled my policy becuase i doubt their legitimacy.
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The Unlimited's replyOfficial
26 May 2021, 12:26Hi Ricardo,
Thank you for sharing your thoughts with us. As a business we’re nothing without our customers. In fact we don’t even consider you a customer, you’re family and we love you. That is why we were deeply saddened to read about the awful experience you’ve had whilst trying to claim. Our system shows that your policy is currently active and a member from our team attempted to contact you at 11:00AM so that we could discuss your claim and unfortunately, we were unable to get ahold of you. Please tell us what time we can contact you between now and 5:00PM.
The Unlimited's reply26 May 2021, 12:26
Official
Hi Ricardo,
Thank you for sharing your thoughts with us. As a business we’re nothing without our customers. In fact we don’t even consider you a customer, you’re family and we love you. That is why we were deeply saddened to read about the awful experience you’ve had whilst trying to claim. Our system shows that your policy is currently active and a member from our team attempted to contact you at 11:00AM so that we could discuss your claim and unfortunately, we were unable to get ahold of you. Please tell us what time we can contact you between now and 5:00PM.