BS
Burnedette S

1 reviews | Active since Mar 2015

16 Feb 2016, 14:40

IRRITATING SALES PEOPLE

Firstly note that I am a receptionist at a company where \all calls are recorded\", Melissa phoned to speak to one of our workshop staff members. I kindly told her that the person is not allowed private calls thereafter she asked me for two minutes of my time. She then started to tell me about a policy and like all other telephone sales calls I felt sorry for her and decided to hold on for a few minutes. After being on the phone for 11 minutes and being asked quite a few questions I politely told her that I am not giving my personal details to an unknown company over the telephone she tried talking me into it. I then ended the call, in seconds she phoned back and continued her \"force selling\" method. This was unbelievable! I told her once again that she can send me a mail where i will overview the policy and get back to her. On top of that she asked for a referral that she can also pest with her annoying calls and so called \"best on the market\" policy. Bare in mind that I can be in big trouble for being on a call this long. She promised to call back on Friday when i have had the time to over look the company and the policy. PLEASE DON'T CALL BACK????"

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Replies (1)
The Unlimited
The Unlimited's reply16 Feb 2016, 15:01
Official
Hello Burnie_1,

Thanks for letting us know about your experience with our service - we always appreciate the feedback (good or bad).
We have a simple promise that we live by, 'You're Everything', so you can be sure that we'll make things right. We'd love the opportunity to give you feedback and this is one call we'd hope you take.
Love
The Unlimited