JR
Jezme R

1 reviews | Active since Feb 2018

30 Oct 2018, 08:41

Irate

I recently found out that a premium amount of R99 shows on my credit for a policy that's non existant. As per my last complaint lodged on here it was canceled however it appears not correctly. I insist that the ITC be updated as this was supposed to be done months ago. I'm so happy that this policy was canceled. Clearly consultant's don't know what they are doing.

0
Replies (4)
The Unlimited
The Unlimited's reply30 Oct 2018, 11:04
Official

Hi Jezme,

Thanks for getting in touch with us. We’ve been trying to contact you this morning and unfortunately, we're unable to get through to you. Please let us know when it would be convenient for us to give you a call.

The Unlimited
The Unlimited's reply30 Oct 2018, 12:10
Official

Hi Jezme,

We’ve been trying to contact you again and unfortunately, we're still unable to get through to you. Please send us an alternative number and we will give you a call today.

The Unlimited
The Unlimited's reply30 Oct 2018, 13:21
Official

Hi Jezme,

Thanks for your time on the phone this afternoon. As an authorized financial services provider, we are obligated to report to TransUnion so we can ensure all our customer's details are correct. We only have month to month memberships so customers do not owe us any premiums and because of this, we will not affect a credit scoring or be able to blacklist a customer. Please let us know if you’re happy with the service you received this afternoon.

JR
Jezme R's update04 Nov 2018, 06:35
Reviewer Update
Thank you. All is in order.