SR
Samson R

1 reviews | Active since Nov 2019

20 Feb 2023, 11:51

Insurance *******!!!

My claim was declined because they saying there's a tear on the bumper and when sending emails for cancellation and refund they just don't get back to you. You have stated in your policy that one can use their first R5k to repair ANY-EXISTING damage to the car but you not doing that. What an absolute waste of my money, I am extremally disappointed in this service and have cancelled this service with immediate effect!! Thanks for nothing, I would not recommend this service at all!

0
Replies (1)
The Unlimited
The Unlimited's reply20 Feb 2023, 15:11
Official
Hello Samson, 





Thanks for taking our call today ang giving us the opportunity to assist you. We understand that you were frustrated with the outcome of your claim, however, we can assure you that we pay out all our customers claims as long as they fall within the scope of our T’s & C’s. As discussed, we’ll provide you with feedback on your second claim within the next 48 working hours.