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Puleng M

1 reviews | Active since May 2013

09 Dec 2020, 10:28

Insurance not paid

My name is Relebohile Khama I had an insurance with Unlimited and they haven't process my claim since last month. I did claim on the 17 November bt up to so far nothing is done every day they are telling me my claim is with the assessor nothing is done

0
Replies (2)
The Unlimited
The Unlimited's reply09 Dec 2020, 13:01
Official
Hi Puleng,

We appreciate you taking our call today.  Please accept our sincere condolences on your family member’s passing.  We're sorry for the delay in updating you with feedback and we want to thank you for your patience as we conclude the assessment of your claim. As explained, we’ll provide you with feedback in 24-48 working hours.
PM
Puleng M's update09 Dec 2020, 15:55
Reviewer Update
For the past two weeks you have being saying that,today I went to your office at gro direct and someone said they will call before the end of today. Since from the 17th of November you have being saying 24-48 hrs. How many 24-48 hrs have past. I had to borrow money for the funeral your camping doesn't have truth.