CP
Cima P
1 reviews | Active since Nov 2020
09 Dec 2021, 01:37
Insurance *****
I just found out they have deducting via Stop order from my Payslip, I tried to contact them to enquire about the Policy and quoted the Reference on the payslip .They told me that it belonged to someone else not me bt the Persal number is mine
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Replies (5)0
Replies (5)
The Unlimited's replyOfficial
09 Dec 2021, 09:14Hi Cima,
Thank you for bringing this matter to our attention. It’s very concerning that we’ve taken money from you without your consent, please accept our sincere apology. We kindly ask that you allow us the opportunity to investigate this matter so that we can correct the error. Please send us your payslip reflecting the stop order from us together with your bank statement or proof of account to the email address we’ve sent you privately and we’ll get back to you with feedback as soon as this issue has been looked into.
Thank you for bringing this matter to our attention. It’s very concerning that we’ve taken money from you without your consent, please accept our sincere apology. We kindly ask that you allow us the opportunity to investigate this matter so that we can correct the error. Please send us your payslip reflecting the stop order from us together with your bank statement or proof of account to the email address we’ve sent you privately and we’ll get back to you with feedback as soon as this issue has been looked into.
The Unlimited's reply09 Dec 2021, 09:14
Official
Hi Cima,
Thank you for bringing this matter to our attention. It’s very concerning that we’ve taken money from you without your consent, please accept our sincere apology. We kindly ask that you allow us the opportunity to investigate this matter so that we can correct the error. Please send us your payslip reflecting the stop order from us together with your bank statement or proof of account to the email address we’ve sent you privately and we’ll get back to you with feedback as soon as this issue has been looked into.
Thank you for bringing this matter to our attention. It’s very concerning that we’ve taken money from you without your consent, please accept our sincere apology. We kindly ask that you allow us the opportunity to investigate this matter so that we can correct the error. Please send us your payslip reflecting the stop order from us together with your bank statement or proof of account to the email address we’ve sent you privately and we’ll get back to you with feedback as soon as this issue has been looked into.
The Unlimited's replyOfficial
09 Dec 2021, 16:55Hi Cima,
Thank you for getting back to us. We’ve received your documentation and we’re looking into this matter. We’ll get back to you with feedback within 24-48 working hours.
Thank you for getting back to us. We’ve received your documentation and we’re looking into this matter. We’ll get back to you with feedback within 24-48 working hours.
The Unlimited's reply09 Dec 2021, 16:55
Official
Hi Cima,
Thank you for getting back to us. We’ve received your documentation and we’re looking into this matter. We’ll get back to you with feedback within 24-48 working hours.
Thank you for getting back to us. We’ve received your documentation and we’re looking into this matter. We’ll get back to you with feedback within 24-48 working hours.
CP
Cima P's updateReviewer Update
13 Dec 2021, 11:06I sent the email with my bank statement attached, havent heard from u since then.
CP
Cima P's update13 Dec 2021, 11:06
Reviewer Update
I sent the email with my bank statement attached, havent heard from u since then.
The Unlimited's replyOfficial
17 Jan 2022, 13:15Hi Cima,
Thank you for reaching out to us once again. On the 15/12/2021, we processed your refund and the money was paid back into your account. Kindly check with your bank statement for the month of December to confirm that your payment was received successfully.
Thank you for reaching out to us once again. On the 15/12/2021, we processed your refund and the money was paid back into your account. Kindly check with your bank statement for the month of December to confirm that your payment was received successfully.
The Unlimited's reply17 Jan 2022, 13:15
Official
Hi Cima,
Thank you for reaching out to us once again. On the 15/12/2021, we processed your refund and the money was paid back into your account. Kindly check with your bank statement for the month of December to confirm that your payment was received successfully.
Thank you for reaching out to us once again. On the 15/12/2021, we processed your refund and the money was paid back into your account. Kindly check with your bank statement for the month of December to confirm that your payment was received successfully.
CP
Cima P's updateReviewer Update
01 Aug 2022, 14:42You are still taking money from me without my consent
CP
Cima P's update01 Aug 2022, 14:42
Reviewer Update
You are still taking money from me without my consent