MP
Michelle P
1 reviews | Active since Mar 2009
11 Jun 2021, 14:53
Insistent and rude
So rude. I have told them time and time again that I am not interested. They phoned me again today and I was still telling the lady that I am not interested when she put the phone down in my ear. Wow. I wonder how you treat your clients.
Helpful (0)
Replies (3)0
Replies (3)
The Unlimited's replyOfficial
11 Jun 2021, 16:56Hi Michelle,
Thank you so much bringing this matter to our attention. We`d like to apologise for the ********* service that you`ve received from us. This is definitely not the experience anybody should encounter. We will be investigating this matter further and we'll be adding your details to our `Do Not Contact List` to ensure that you stop receiving calls from us. As soon as this has been implemented, we'll provide you with feedback on this platform.
Thank you so much bringing this matter to our attention. We`d like to apologise for the ********* service that you`ve received from us. This is definitely not the experience anybody should encounter. We will be investigating this matter further and we'll be adding your details to our `Do Not Contact List` to ensure that you stop receiving calls from us. As soon as this has been implemented, we'll provide you with feedback on this platform.
The Unlimited's reply11 Jun 2021, 16:56
Official
Hi Michelle,
Thank you so much bringing this matter to our attention. We`d like to apologise for the ********* service that you`ve received from us. This is definitely not the experience anybody should encounter. We will be investigating this matter further and we'll be adding your details to our `Do Not Contact List` to ensure that you stop receiving calls from us. As soon as this has been implemented, we'll provide you with feedback on this platform.
Thank you so much bringing this matter to our attention. We`d like to apologise for the ********* service that you`ve received from us. This is definitely not the experience anybody should encounter. We will be investigating this matter further and we'll be adding your details to our `Do Not Contact List` to ensure that you stop receiving calls from us. As soon as this has been implemented, we'll provide you with feedback on this platform.
The Unlimited's replyOfficial
14 Jun 2021, 12:26Hi Michelle, Thank you for your patience. Kindly note that we`ve assessed the call recording and we agree with you, the manner in which one of our team members handled the call was unprofessional. We’d like to use this forum to formally apologize to you for this behavior. Please be assured that we teach our staff members telephone etiquette and we will definitely deal with the sales agent accordingly. Your number has been successfully added to our `Do Not Contact List` and we won’t be communicating with you anymore. Once again, please accept our sincere apologies for the ********* service you`ve received from us, we truly appreciate you for bringing this matter to our attention.
The Unlimited's reply14 Jun 2021, 12:26
Official
Hi Michelle, Thank you for your patience. Kindly note that we`ve assessed the call recording and we agree with you, the manner in which one of our team members handled the call was unprofessional. We’d like to use this forum to formally apologize to you for this behavior. Please be assured that we teach our staff members telephone etiquette and we will definitely deal with the sales agent accordingly. Your number has been successfully added to our `Do Not Contact List` and we won’t be communicating with you anymore. Once again, please accept our sincere apologies for the ********* service you`ve received from us, we truly appreciate you for bringing this matter to our attention.
MP
Michelle P's updateReviewer Update
14 Jun 2021, 14:49Thank you the prompt reply and follow-up.
MP
Michelle P's update14 Jun 2021, 14:49
Reviewer Update
Thank you the prompt reply and follow-up.