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Nelisiwe N
1 reviews | Active since Apr 2021
01 Dec 2022, 07:35
*******ly debiting my account
Why are they debiting account without my permission ? I clearly rejected the debicheck coz I didn’t want to go through with it. I do not have a policy with them yet they want my money . What’s the point of debicheck then?
Helpful (0)
Replies (5)0
Replies (5)
The Unlimited's replyOfficial
01 Dec 2022, 09:44Hi Nelisiwe,
Thank you for connecting with us. Please note that you had a conversation with one of our consultants on the 15/08/2022 where you took out the auto policy. We apologise that you were debited after declining the Debi-Check. Kindly send us your bank statement reflecting the debit order that went off to *** so that our finance team can assist with a refund.
The Unlimited's reply01 Dec 2022, 09:44
Official
Hi Nelisiwe,
Thank you for connecting with us. Please note that you had a conversation with one of our consultants on the 15/08/2022 where you took out the auto policy. We apologise that you were debited after declining the Debi-Check. Kindly send us your bank statement reflecting the debit order that went off to *** so that our finance team can assist with a refund.
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Nelisiwe N's updateReviewer Update
01 Dec 2022, 10:09I have contacted my bank for a refund and stop payment which I will be charged for. I’d appreciate if you do not debit my account again .
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Nelisiwe N's update01 Dec 2022, 10:09
Reviewer Update
I have contacted my bank for a refund and stop payment which I will be charged for. I’d appreciate if you do not debit my account again .
The Unlimited's replyOfficial
01 Dec 2022, 11:04Thank you for getting back to us Nelisiwe. A member from our team will reach out to you today and assist further with your request.
The Unlimited's reply01 Dec 2022, 11:04
Official
Thank you for getting back to us Nelisiwe. A member from our team will reach out to you today and assist further with your request.
The Unlimited's replyOfficial
05 Dec 2022, 13:27Hi Nelisiwe,
We hope that you’re well. Please note that we've been traying to get a hold of you and unfortunately, the line goes dead every time we try. Please provide us with another number that we can reach you on. Alternatively, you can call us on *** and we'll assist you further.
The Unlimited's reply05 Dec 2022, 13:27
Official
Hi Nelisiwe,
We hope that you’re well. Please note that we've been traying to get a hold of you and unfortunately, the line goes dead every time we try. Please provide us with another number that we can reach you on. Alternatively, you can call us on *** and we'll assist you further.
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Nelisiwe N's updateReviewer Update
22 Dec 2022, 06:32My account has been *******ly debited again, I don’t understand why you keep doing this. My number is ***, I rejected the debicheck , you guys are aware of that and yet keep debiting, this is clearly ***** . You keep sending me reminders with wrong names, I am Not Joseph or Vusi , please stop doing this, this is utter incompetence
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Nelisiwe N's update22 Dec 2022, 06:32
Reviewer Update
My account has been *******ly debited again, I don’t understand why you keep doing this. My number is ***, I rejected the debicheck , you guys are aware of that and yet keep debiting, this is clearly ***** . You keep sending me reminders with wrong names, I am Not Joseph or Vusi , please stop doing this, this is utter incompetence