******* deduction of R200 for a policy that was misrepresented to me

I travelled to my workplace using the train. While travelling to work I was hassled by an Agent of The Unlimited to signup for their R150 free airtime deal if I signup for a hospital plan and accident cover with a premium of R150. The agent neglected to explain the policy in full to me and bul**** me into signing the paperwork as the train was approaching her destination.

When I had ample time I read through the policy document to fami****ise myself with the term and conditions. I picked up several misrepresentation of the representative of The Unlimited. On 26 July 2018 I send the customer service of The Unlimited an Email to cancel the policy. They responded almost immediately with an Email stating that they will look into my complain their reference number was cc584251. Than on 30 July 2018 customercare send me another email to request details like my policy number and my personal details. I was confuse because I never received a copy of my policy document from SANTAM so how could I provide a policy number to them if not in possession of a policy document. I did not provide my information to them cause I already gave all my personal details to the Representative who completed an application form that was signed by me under duress due to the time constraint and denying me enough time to read the document and discover her misrepresentation.