GC
Gontse C

1 reviews | Active since Apr 2019

14 Dec 2021, 06:24

If you hate happiness.

The unlimited funeral policy is a **** we have been claiming after my brother in law passed on they are taking us from pillar to post...we have been paying without hassle but now is time to pay out they come with stories....they truly don't like peace ref number RME 169453/2 I NEED HELP WE NEED OUR PAYOUT.

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Replies (2)
The Unlimited
The Unlimited's reply14 Dec 2021, 08:53
Official
Hi Gontse, 

Thank you so much for raising this matter with us. We're so hurt to hear about the experience you're having with us after losing your brother-in-law. Please accept our heartfelt condolences for his passing. We understand that death leaves a heartache that can be so hard to heal and we're truly sorry that we haven't made your time of grief any easier. We'd like the opportunity to have a look at your claim. Kindly note that our claims team will contact you today and assist you. 
The Unlimited
The Unlimited's reply14 Dec 2021, 14:50
Official
Hi Gontse, 

Thank you for taking our call today and for giving us the opportunity to assist you. Kindly note that we'll need the outstanding documents in order to further assess your claim. We hope to hear from you soon.