NH
Neo H

1 reviews | Active since Dec 2015

06 Nov 2024, 14:11

I wouldn’t recommend The Unlimited funeral benefit company to anyone

I wouldn’t recommend The Unlimited funeral benefit company to anyone. My cousin was tragically killed on October 22nd, and we submitted our claim on the 25th. We were initially told the cover had been canceled a day prior, yet they couldn’t provide proof. We eventually completed the claim form, and while they promise payouts within 72 hours, it took two weeks just to get feedback. We had to follow up multiple times, and by my cousin’s funeral on November 1st, we still had no funds. They only responded today, November 6th—two weeks after his passing. Their service is unreliable and added stress during a difficult time. I would strongly advise against using The Unlimited for funeral benefits, as they clearly can’t deliver on their promises.

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Replies (1)
The Unlimited
The Unlimited's reply06 Nov 2024, 14:59
Official
Hi Neo.

We're very sorry to hear about the loss of your cousin and understand the distress our service may have caused during this difficult time. Our team is here to support you. Our claims team will be in touch with you today to assist you with this matter.