AN
Andiswa N

1 reviews | Active since Jan 2026

04 Jan 2026, 06:45

I want to stop the policy.

I tried to call customer care service of Unlimited insurance company. I wanted to cancel the policy for personal reasons but they don’t approve my consent. I went to my bank to suspend the debit order but today it’s active again.

0
Replies (3)
The Unlimited
The Unlimited's reply04 Jan 2026, 08:03
Official
Hi  Andiswa,

Thanks for bringing this matter to our attention. According to our records you spoke to one of our team members on the 02/01/2026 the policy benefits were reiterated to you, and you opted to keep the policy active hence we debited your account.

We've escalated your request to the relevant team, and they'll contact you within 24-48 working hours.
AN
Andiswa N's update04 Jan 2026, 15:25
Reviewer Update
I asked to stop the policy due to reasons I’ve mentioned to them. So I am begging you all stop the policy for me, I am not gonna be able to pay again. I’m not working anymore.
The Unlimited
The Unlimited's reply04 Jan 2026, 15:28
Official
Hi  Andiswa,

We understand, one of our team members will connect with you in the next 24-48 working hours.