I want my money back

My is Richard Dhlamini and I have been with The unlimited about 6 to 7 years and I have not claim for anything now so now that I'm no longer Have interested on it because it is not working for me my son was have eyes problem when I called the unlimited for help the told me that they could not help me they all give medical advice only and told them that when I joined the unlimited hospital plan it's because the person who selling this policy told me that if anyone is sick or need the medical assistant I should call the unlimited and their will help me but it was not true. So least week i called the unlimited head office and spoke to the manager called Evelyn Henry and told her that I want to cancel my policy with them because it's working for me and soon I will be out of job my contact is ending so I will not be able to continue with them anymore And I asked her when I cancel my membership will I get anything from them she said no nothing at all so I asked her so throw 6 an 7 year that I paying them it's gone all of my money is gone she said yes. When i ask her where these the contract says that when a client cancel his or her policy will not get anything at all and I told her that the policy says that when a client cancel his policy he should send a 7 days notice and the should reply me with in 24-48 hours so that i should get some of my benefits back.