YJ
Yola J
1 reviews | Active since Apr 2018
02 Dec 2019, 09:28
I still haven't received my claim, I had to bury with loans
My mother in law passed and she was buried on the 23 of November 2019 and the claims were made on the 21 of November 2019 we had to do loans so we can bury her and til to date no one has given us any feed back and when we do get hold of them they ask us to wait for 7 days and now its been 10 days.. what happened to the the 24H service..
Helpful (0)
Replies (4)0
Replies (4)
The Unlimited's replyOfficial
02 Dec 2019, 10:52Hi Yola,
We’re deeply sorry to hear about your mother in-law’s passing. We understand it’s a tough and emotional time for you and your family. Our claims department will give you a call shortly.
The Unlimited's reply02 Dec 2019, 10:52
Official
Hi Yola,
We’re deeply sorry to hear about your mother in-law’s passing. We understand it’s a tough and emotional time for you and your family. Our claims department will give you a call shortly.
YJ
Yola J's updateReviewer Update
02 Dec 2019, 10:56How will they give me a call when you didn't even ask for my number or claim number
YJ
Yola J's update02 Dec 2019, 10:56
Reviewer Update
How will they give me a call when you didn't even ask for my number or claim number
The Unlimited's replyOfficial
04 Dec 2019, 14:16Hi Yola,
We're sorry for the late response and thank you for taking our call today. We will begin assessing your claim as soon as we receive the outstanding documents.
We're sorry for the late response and thank you for taking our call today. We will begin assessing your claim as soon as we receive the outstanding documents.
The Unlimited's reply04 Dec 2019, 14:16
Official
Hi Yola,
We're sorry for the late response and thank you for taking our call today. We will begin assessing your claim as soon as we receive the outstanding documents.
We're sorry for the late response and thank you for taking our call today. We will begin assessing your claim as soon as we receive the outstanding documents.
The Unlimited's replyOfficial
12 Dec 2019, 13:23Hi Yola,
Thank you for taking our call today and offering us the opportunity to provide you with the current status of your claim. We will proceed with the assessment as soon as we receive feedback from the hospital.
The Unlimited's reply12 Dec 2019, 13:23
Official
Hi Yola,
Thank you for taking our call today and offering us the opportunity to provide you with the current status of your claim. We will proceed with the assessment as soon as we receive feedback from the hospital.