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Busiswa N

1 reviews | Active since Jan 2021

06 Feb 2021, 08:47

I received my funeral payout from the unlimited through the help of a lady called mbali Mthethwa, thank you so much the unlimited for having great people like mbali keep her with you otherwise you gonna loose more of your customers.

Hi am Busiswa Ndlovu I once wrote here my complain regarding my death claim of my mother with the unlimited, I thank you hello Peter for giving me an opportunity to express my feelings with the unlimited, but luckily enough they still have a Samaritan women like mbali Mthethwa the consultant that walk with me all the journey that I had with the unlimited family, mbali helped me alot by getting my payout, am so so grateful for the outcome I received from the unlimited. I received my payout on the 4th of February 2021 from the claim that I logged on the 30th December 2020. Mbali Mthethwa is a great, humble and generous soul, she loves her work so much she goes an extra mile with me, thank you so much mbali may the good Lord bless you, keep you and fulfill all your heart desires and keep up your great work dear. The unlimited you must give mbali a promotion regardless what you are saying, am so happy. The only thing that I can tell people please be petient with the unlimited just give them the documentation that they asked from you that's all.

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Replies (1)
The Unlimited
The Unlimited's reply06 Feb 2021, 18:37
Official
 
Hi Busiswa, 



Thank you for writing such beautiful words. When you wrote your first review on the 6th of January, we knew that we’d let you down immensely and we needed to do everything in our power to make things right with you. There are simply not enough words to describe how happy we are now that your claim has had a positive outcome especially because we understand how frustrated you were with us. We’d like to thank you for complimenting and singing our team member Mbali’s praises and we’re so pleased to hear that she handled your claim with so much compassion and care. She certainly is such a great example for our other team members. We’ll pass your feedback to her and the rest our team. Should you need any further assistance, please don't hesitate to contact our Customer Care Line on ***.