I have been wanting to cancel whatever it is that deducted money from my account and your agents refused kept saying I must go try it out or send your robot message that someone is going to contact me

I have been wanting to cancel whatever it is that deducted money from my account and your agents refused kept saying I must go try it out or send your robot message that someone is going to contact me. Cancel it, process my refund if you don't want keep the money whatever just stay away from me I don't need whatever it is that you are selling.