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Ondela O
1 reviews | Active since Jul 2021
15 Jul 2021, 12:46
I have been paying them for years, and I made a claim with them they sent me documents to fill and i did now to avail with payment
I have been paying them for years, and I made a claim with them they sent me documents to fill and i did now to avail with payment. And I have sent every document they requested, and their waiting period of seven days has passed. And yesterday they sent an telling me of a 48hours of waiting period, and saying within 24 hours they pay on a successful claim. Please get me justice, because I'm starting to think they have been ******** me.
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Replies (2)
The Unlimited's replyOfficial
15 Jul 2021, 15:21Hi Ondela,
Thank you so much for making us aware of the unpleasant claiming experience that you're having with us. We'd like to extend our sincerest apology for making life uneasy for you. We've logged your complaint with our claims team and they'll be contacting you today to assist you efficiently.
Thank you so much for making us aware of the unpleasant claiming experience that you're having with us. We'd like to extend our sincerest apology for making life uneasy for you. We've logged your complaint with our claims team and they'll be contacting you today to assist you efficiently.
The Unlimited's reply15 Jul 2021, 15:21
Official
Hi Ondela,
Thank you so much for making us aware of the unpleasant claiming experience that you're having with us. We'd like to extend our sincerest apology for making life uneasy for you. We've logged your complaint with our claims team and they'll be contacting you today to assist you efficiently.
Thank you so much for making us aware of the unpleasant claiming experience that you're having with us. We'd like to extend our sincerest apology for making life uneasy for you. We've logged your complaint with our claims team and they'll be contacting you today to assist you efficiently.
The Unlimited's replyOfficial
16 Jul 2021, 17:07Hi Ondela,
Thank you for your time on the phone earlier on today. We hope the good news that was provided made your heart feel a bit lighter. As mentioned, your claim has been approved and paid, the funds will reflect in your account in the next 24 to 48 working hours. Once again, we're sorry for the unpleasant claiming experience that you had with us.
Thank you for your time on the phone earlier on today. We hope the good news that was provided made your heart feel a bit lighter. As mentioned, your claim has been approved and paid, the funds will reflect in your account in the next 24 to 48 working hours. Once again, we're sorry for the unpleasant claiming experience that you had with us.
The Unlimited's reply16 Jul 2021, 17:07
Official
Hi Ondela,
Thank you for your time on the phone earlier on today. We hope the good news that was provided made your heart feel a bit lighter. As mentioned, your claim has been approved and paid, the funds will reflect in your account in the next 24 to 48 working hours. Once again, we're sorry for the unpleasant claiming experience that you had with us.
Thank you for your time on the phone earlier on today. We hope the good news that was provided made your heart feel a bit lighter. As mentioned, your claim has been approved and paid, the funds will reflect in your account in the next 24 to 48 working hours. Once again, we're sorry for the unpleasant claiming experience that you had with us.