KM
K M
1 reviews | Active since Jun 2024
27 Jun 2024, 06:32
I Hate The Unlimited
I signed up with The Unlimited in December 2023. Since then they have been debiting my account on the incorrect date leaving me in financial detriment. Each month I struggle to get to work because they wipe my account clean ! I called in each month so we on 6 calls by now for the years I even called my bank and they confirmed that the payment date is set by the unlimited. Customer service has not contacted me back. I logged a complaint and no one has contacted me back. This is a honest joke of a company and a complete waste of my time. I am so disgusted !
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The Unlimited's replyOfficial
27 Jun 2024, 08:37Hi K M.
We’re so sorry for the experience you've had with us and for the frustration this has caused. We're here to help, so you can rest assured that we have fixed your debit date to the first of every month. Please email us your bank statement so that we can process your refund ASAP.
We’re so sorry for the experience you've had with us and for the frustration this has caused. We're here to help, so you can rest assured that we have fixed your debit date to the first of every month. Please email us your bank statement so that we can process your refund ASAP.
The Unlimited's reply27 Jun 2024, 08:37
Official
Hi K M.
We’re so sorry for the experience you've had with us and for the frustration this has caused. We're here to help, so you can rest assured that we have fixed your debit date to the first of every month. Please email us your bank statement so that we can process your refund ASAP.
We’re so sorry for the experience you've had with us and for the frustration this has caused. We're here to help, so you can rest assured that we have fixed your debit date to the first of every month. Please email us your bank statement so that we can process your refund ASAP.