I can't complain about bad service because there is't any.

The worst service I have come across in my life.

I have several complaints about this company. First of all the call centre sales agents are very persistent and will not take no for an answer when they request contact details of friends and family which they use for marketing without the consent of the contact person.

I eventually gave in and accepted the Auto Elite product for my car. Debit orders went of and not once did i receive a statement, Invoice or receipt of any sort. The only documentation I received was the welcome package.

A few weeks later I received another phone call to sell me a legal aid product. this product interested me as one never knows when you might need legal advice and lawyers are known to be expensive so I agreed on that product as well ****tle at the time did I know the only legal advice I would need is advice on how to lodge a dispute about the company that sold me the product.)

A few days went by and I received a phone call to upgrade my Auto Elite package this one sounded fantastic as part of the sales pitch was the unlimited would renew my vehicle licence when it expired and send it to me. This was the ultimate deal breaker to me as I constantly forget to renew my licence and when I do remember I always seem to be in a situation where I'm not able to.

To cut a long story short, my licence disk did expire and I didn't receive my new one. I got an R800 fine due to the fact that I re**** on the unlimited to renew it as they said they would, the reason I made a years payments to them.

I would like to contact them but on none of the documents I have is there an email address and I refuse to make a phone call at my expense leaving me with no proof of my complaint. I tried to visit their website in hope for an email address but the website remains in a loading state and after an extensive period of time times out. I eventually received my first email from them 3 days ago but the email address doesn't seem to allow a reply, The email contained information about an increase and a huge red button for a communication portal, clicking on this button guided me through a registration process where I had to enter all my contact details and there was two OTP messages in order to confirm my contact number and email address after going through the whole process i discovered that the only Info this portal had was pictures with messages like 'contact us' and the telephone number which is also in the email they sent.

I refrained from paying for a month in hope that they would contact me but not even that attempt was successful.

The huge question is what am I paying for? Do the products even exist or have they been *****ing my money for a year?

No after sales service. Its all about the sale and then they probably hope you vanish from the face of the earth.

They are very impatient and quick to sell and take your money but then nothing and I mean absolutely nothing happens.

Honestly if anyone is considering one of the products rather call me. Ill be willing to offer the exact same service I received for a fraction of the price. Ill actually be able to top the service and send you notifications that I'm taking your money for nothing In return but at least there will be communication.

I hope everyone reads this and no more people fall for this **** like I did.

Please feel free to share this review to inform everyone about... I can't actually even call it bad service because there is no service.