AM
Angelina M

1 reviews | Active since May 2019

18 May 2019, 00:30

Hospital claim

Cancelled my policy today after a 10 day emergancy hospital stay claim was reclined. Is that not what we paying for.

No calls from anyone regarding claim. 1 consultant told me it needs 1 more approval process 2 days later another consultant says claim was declined. Cant tell me why? Just declined

0
Replies (3)
The Unlimited
The Unlimited's reply18 May 2019, 10:43
Official
Hi Angelina M, 

We're very concerned to hear about the experience you've had with us and would like the opportunity to look into your claim. Please inbox us your contact details and we will give you a call Monday morning. 
The Unlimited
The Unlimited's reply20 May 2019, 09:03
Official
Hi  Angelina M , 

We’ve been trying to contact you and unfortunately, we’re unable to get through to you. When you are available to talk, please pop us a message below and we will give you a call. 

The Unlimited
The Unlimited's reply20 May 2019, 12:32
Official
Hi  Angelina M, 

Thanks for taking our call today and for giving us the opportunity to explain the outcome of your claim. If there’s anything else we can do to help you, please pop us a message below or give us a call on ***.