LM
Lynthia M
1 reviews | Active since Oct 2014
03 Jan 2023, 11:39
Horrific service
I cancelled my policy last year 31 October to date my policy is not cancelled... I've send numerous emails and tried to contact them as well but to no availability. It leaves me no choice but to take the matter further... Clive Davids
Helpful (0)
Replies (3)0
Replies (3)
The Unlimited's replyOfficial
03 Jan 2023, 12:22Hi Clive,
Thank you for bringing this matter to our attention. We’d love to help you ASAP, however, we have more than 10 customers that have the same name and surname as yours. May you kindly send us a private message with your policy number and contact details so that we can resolve your query.
The Unlimited's reply03 Jan 2023, 12:22
Official
Hi Clive,
Thank you for bringing this matter to our attention. We’d love to help you ASAP, however, we have more than 10 customers that have the same name and surname as yours. May you kindly send us a private message with your policy number and contact details so that we can resolve your query.
The Unlimited's replyOfficial
03 Jan 2023, 14:29Hello Clive,
Thank you for getting back to us with the requested information. Kindly note that we’ve tried calling you multiple times since the beginning of November and unfortunately, each attempt went unanswered. Remember, we need to speak to you in order to cancel your policy. A specialist from our team will give you a call again shortly to assist you with your request.
The Unlimited's reply03 Jan 2023, 14:29
Official
Hello Clive,
Thank you for getting back to us with the requested information. Kindly note that we’ve tried calling you multiple times since the beginning of November and unfortunately, each attempt went unanswered. Remember, we need to speak to you in order to cancel your policy. A specialist from our team will give you a call again shortly to assist you with your request.
The Unlimited's replyOfficial
04 Jan 2023, 08:37Hi Clive,
We hope that you're doing well. Thank you for taking our call and allowing us to assist you. We apologise for the inconvenience that was caused when you were seeking assistance. The policies have been cancelled as you had requested.
Have a beautiful day ahead.
The Unlimited's reply04 Jan 2023, 08:37
Official
Hi Clive,
We hope that you're doing well. Thank you for taking our call and allowing us to assist you. We apologise for the inconvenience that was caused when you were seeking assistance. The policies have been cancelled as you had requested.
Have a beautiful day ahead.